Recover your account

If your keys have been stolen, you need to act really quickly and we might be able to help you get access back.


Please note, we cannot help if you have lost your keys. This is just not possible. 

In order to help us, please complete the form below as fully as possible and we will do our best to help you. The more information you can give, the more likely we are to be able to help you get your account back.

Please note, only accounts purchased using Steem Ninja can be recovered by us, and it must have been stolen within the last 30 days. 

Account recovery is charged at a single flat rate of $10